The Power of 20 – Continual Improvement – 20 Groups Aren't The Only Way – They Are A Great Way

  

By: Myril Shaw - Dealer Profit Services 

 Full disclosure, we do not facilitate 20 Groups.  Also, full disclosure, 20 Group dealers make up a large percentage of the Boating Industry Top 100.  We do enjoy working with 20 Group dealers.

David Parker Founder/Owner/Director of Parker Business Planning does, among other things, facilitate 20 Groups.  He likes to talk about the four modes that dealerships can be in:

• Growth Mode – always looking for improvement

• Trouble Mode – not succeeding like they would like, and knowing it

• Steady State – content

• Know It All – To smart to learn anything new

The key to these four modes is that Growth Mode is healthy and will continue to improve.  Trouble Mode recognizes that they have issues and is actively seeking improvement.  Steady State and Know It All are both in Trouble and just don't know it.

20 Groups are a great way to move out of Trouble and maintain Growth.  20 Group dealers share best practices.  Learn from each other.  20 Group dealers are focused on Continual Improvement.

It is certainly possible to grow and improve without being in a 20 Group.  It is possible to lose weight and get the best shape of your life entirely on your own.  It is easier in a group.  Getting motivation from others and providing motivation is a great way to improve. 

Dealers learning from dealers drives improvement.  How many ways can dealers share and learn from each other:

• Service bay tips, techniques, and profits

• Personnel management and staffing levels

• Sales, signage and advertising

• Revenue targets

• Profit targets

• F&I profit levels and targets

• Compliance approaches and focus

• Industry trends

• Manufacturer issues

• Insurance and protection topics

• And on and on and on

As a provider of F&I and Compliance excellence, we are always looking to make the best and those seeking to improve better.  We are always excited to find dealers who are hungry for growth.  We find them most often in 20 Groups.

Are you in a 20 Group today?  Stay there.  If not, why not?

There is power in 20 – 20 Groups are not the only way to drive continual improvement.  They are a fantastic way!

Dealer Profit Services - Driving Profit Through Fun and Inspiration  

Dealer Profit Services, LLC can help you achieve F&I excellence - no matter where you are in the development and/or maturity of your store or stores F&I success model.  As the industry's best Finance Solutions Provider and the only one to take your customer to Fun and Inspiration with a Free and Idyllic lifestyle through F&I, thus driving industry-leading levels of F&I profit, Dealer Profit Services can and will equip you with what you need to take that next step in your F&I success - regardless of what that next step might be.  Whether you want someone to help you take over take over your F&I and with our experienced personnel just help you drive profit to your store, provide help to you some of the time, need some quick advice, or just provide F&I Training/Consulting, we are here to help you.  If you are not fully equipped with all of your Compliance Manuals and Training, Dealer Profit Services can do that too.  Contact us anytime at info@dealerprofit.com or give us a call at (470) 326-0966.